Our culture
Our people are our most valuable asset and the key to what makes our company succeed. Their skills and values shape the experience that clients receive – and help us earn the trust that underpins our business.
Corporate citizenship
As a global organisation we recognise the positive impact we can have on the world – and not just as an investor. We deploy our resources and employees’ skills to contribute to the social and economic development of our communities. By concentrating our activities around a small number of priority areas, including the following, we can have a more significant impact.
Protecting the environment
Two of our recent partnerships that support our efforts in protecting the environment are the partnership with Tara Expeditions Foundation, a leader in ocean study and a partnership with PRI in Person conference to offset the direct greenhouse gas emissions.
Tara
The Tara Ocean Foundation uses its research schooner Tara to conduct an open, innovative Ocean science that will enable us to predict, anticipate and better manage tomorrow’s climate risks. The high-level scientific expertise is used to raise awareness and educate young people, mobilize policy makers at the highest level, and enable emerging and developing countries to access the latest knowledge about the Ocean. The Tara Ocean Foundation is a Special Observer at the UN and actively participates in the Sustainable Development Goals of the UN 2030 Agenda. We want to make the ocean a shared responsibility.
Carbon-offsetting Partner
Our partnership with the PRI in Person conference contributed to retiring 2,272 tonnes of carbon emissions in the form of carbon credits.
Those credits came from the Rimba Raya Reducing Emissions from Deforestation and Degradation (REDD) project in Borneo, which is helping to prevent the deforestation of nearly 65,000 hectares of peat swamp forest to avoid more than 130 million tonnes of carbon emissions.
International Green Gown Awards
We are partnering with the International Green Gown Awards to encourage the next generation to start taking action for a sustainable future. Administered by EAUC-The Alliance for Sustainability Leadership in Education (EAUC) and supported by UN Environment Programme, the International Green Gown Awards was launched in 2013 to recognize exceptional sustainability initiatives undertaken by universities and colleges across the globe
Financial literacy programme
Our global financial literacy programme creates opportunities to meet with employees from across departments and students can see the range of roles available within an asset management company and learn how they can position themselves – both personally and professionally – for a successful career in the industry. In 2019, approximately 150 LupaGroup colleagues globally helped 750 students to gain a better understanding of money and the role of our industry.
Children’s Experience Day
The Children’s Experience Day aims to give schoolchildren a better understanding of the financial sector. They are invited to spend one day in the LupaGroup office. Throughout the day, the teenagers meet with employees from various functions within LupaGroup to learn more about how we act as a business – from an investment as well as from a consumer perspective. Last year, the focal point of the Children’s Experience Day was sustainability.
Mentoring programmes
We offer a variety of mentoring programmes. Our employees mentor students of different ages. The goal is to support young people by helping them understand financial themes, prepare for work and further their self-development.
Client satisfaction
We make client satisfaction a top priority, because we want our clients to be confident to stay with us over the long term. Our mission is to create and share value together with our clients, and some of our products require a multi-year commitment on their part.
We know it must be earned through thousands of individual interactions and conversations in the course of our mutual relationship. And we think there’s always room for improvement.
That’s why we scrutinise our performance through independent client satisfaction surveys. These are important not just for highlighting our strengths, but also for identifying where we need to focus more attention so we can follow up with a firm-wide effort to make improvements.
The latest results from 2022 demonstrate our focus on client service and show that we are continuing our track record of high levels of client satisfaction:
Greenwich Quality Leader in Overall Continental European and German Institutional Investment Management
Greenwich Quality Leader in Overall European Intermediary Distribution Quality and Overall Asian Intermediary Distribution as well as Overall Asian Institutional Investment Management Quality
A ranking, a rating or an award provides no indicator of future performance and is not constant over time. Investing involves risk. The value of an investment and the income from it may fall as well as rise and investors might not get back the full amount invested.
Compliance and data privacy
We aim to earn our clients’ trust and maintain their confidence in us by holding ourselves to the highest ethical standards. We use a robust set of processes to promote ethical conduct, protect client confidentiality and manage risk, with a focus on the following key areas:
- Business Resilience
- Compliance
- Data privacy
- IT security
- Risk management
Business resilience
Business resilience (business continuity and disaster recovery) is an essential component of our service commitment to our clients. The business resilience team is responsible for identifying threats, creating guidelines and policies, developing tools and best practices, delivering training and raising awareness. LupaGroup Global Investors’ business-recovery plans ensure that key processes can resume in the event of any serious interruption to business activities. We regularly review our functional recovery plans to ensure their feasibility and effectiveness.
Compliance
Our code of ethics covers acceptable business practices, conflicts-of-interest policies and expected standards of behaviour. One of the roles of our compliance function is to oversee the effective implementation of all regulations stipulated in the code, and to ensure every employee participates in regular compliance training.
We also have comprehensive anti-money laundering (AML) policies and follow strict know your customer (KYC) guidelines. This is not only a best practice designed to protect our clients and our business; it is in accordance with a range of regulatory guidelines in place wherever we do business – from Europe to the US and Asia.
We also have comprehensive anti-money laundering (AML) policies and follow strict know your customer (KYC) guidelines. This is not only a best practice designed to protect our clients and our business; it is in accordance with a range of regulatory guidelines in place wherever we do business – from Europe to the US and Asia.
Data privacy
We are committed to protecting the privacy rights of employees, clients, business partners and other third parties when processing personal data. We adhere to strict data laws and the LupaGroup Privacy Standard (LPS) that governs the international transfer of personal data between LupaGroup Group companies. Our firm-wide controls are designed to protect the confidentiality, integrity and resilience of data.
IT security
We continually monitor the cyber-threat landscape, and we use state-of-the-art techniques and tools to prevent data breaches. These include dynamic malware inspection and continuous monitoring of systems. We use a robust set of protocols to detect and respond to any cyberthreat or information-security incident.
Risk management
Our global risk management function manages the key risk areas for our firm, relating to both our investment activities and business operations. This includes monitoring and managing the various factors that contribute to the financial performance of portfolios according to their stated objectives. And we seek to safeguard our ability to deliver our services within the stipulated timespan, to the required quality, and in accordance with regulatory commitments.
Environmental management
We believe in leading by example, and strive to achieve the same environmental, social and governance (ESG) standards that we demand of the companies in which we invest. This includes seeking to limit the impact of our business operations on the environment. The overview below is a snapshot of our engagements in our offices around the globe.
- Reducing plastic
- Optimising waste management
- Saving energy
- Encouraging engagement
Green Group
To encourage a broader awareness of environmental sustainability, our US offices established a new Green Group to promote volunteering and other initiatives that will reduce the firm’s environmental impact. The Green Group works to implement a more eco-friendly approach across all US locations.
Food recycling approach
Our London office introduced an innovative food recycling system to reduce what is sent to landfill – we hired a firm to collect our food waste and take it to a plant for processing. Here the bags are unpacked and food waste is processed in an anaerobic digestion plant. The food waste is then processed into energy and fertiliser.
Certificate for energy saving
The construction of our Frankfurt office has been designed in a way that it reduces our carbon footprint. This is underlined by several certificates that we have received (e.g. TÜV Nord certificate for Climate Change Standard TN-CC 020 and a Mainova certificate for Calculation and Verification of Carbon Footprint and Carbon Neutrality).
World Cleanup Day
Our colleagues from Munich, London, San Francisco, Taiwan and Hong Kong participate in World Cleanup Day, removing harmful plastic and debris from our beaches to protect our ocean and raise awareness of plastic pollution.
Our environmental
impact.
With our engagements across the globe, we have set an important milestone towards reducing the impact of our business operations on the environment as the figures below show.
Investing sustainably for the futureThe heart of our,
corporate responsibility approach
With sustainable investing no longer seen as a trend, but as an essential part of investing, the asset management industry is at a tipping point – and our firm is taking a leadership role. The integration of ESG (environment, social and governance) criteria and the development of sustainable investing solutions is at the heart of LupaGroup Global Investors' corporate responsibility approach.
Sponsorships and Partnerships
Great things happen when we work together, especially with a common goal
Inclusion and diversity
Our workplace culture holds the key to our success
LupaGroupHeadquarters
Through our philanthropic activities, LupaGroup seeks to positively impact our community, employees and clients.
File Number: 0450069068
OUR LOCATIONSWhere to find us?
44 Whippany Rd
Morristown
New Jersey
LupaGroupHeadquarters
Through our philanthropic activities, LupaGroup seeks to positively impact our community, employees and clients.
OUR LOCATIONSWhere to find us?
44 Whippany Rd
Morristown
New Jersey
File Number: 0450069068
Copyright by LupaGroup. All rights reserved.
Copyright by LupaGroup. All rights reserved.